Socket Mobile-EMEA » Support » SocketCare » Comparison of Service Features

Summary Comparison of SocketCare Extended Warranty Plan Features and Services

SocketCare Feature Comparison (EU)
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Important notes:

  1. Based on product term. SocketCare extended warranty must be purchased and activated within 60 days of purchasing a data reader. 
  2. Support inquiries 8AM-4PM (Eastern Time) Mon–Fri receive response within the same business day. After hours - next business morning.
  3. Advanced shipment requires security deposit prior to shipment of replacement device. See Terms and Conditions.
  4. SocketCare services are available in the region in which SocketCare is purchased.
  5. Service fees applies when making one-time accidental claim. Amount based on device and year of claim. See Terms and Conditions.